01 / SCOPE AND RESPONSIBILITY
Who this policy applies to
This policy applies to visitors to https://www.logicspacexr.com and people who send a project brief, request a facility visit or contact us by email. Logic Space is responsible for deciding how personal information collected through this website is used.
Questions or requests about this policy can be sent to info@logicspacexr.com.
02 / INFORMATION WE COLLECT
Information you provide and information created by a visit
When you use our enquiry form, we may collect:
- your name, company, work email and optional phone number;
- your enquiry type and, where relevant, project type or visit interest;
- target dates, locations or quantities, approximate budget and brief description;
- any other information you choose to include in your message.
Our hosting and security systems may also process basic technical information such as IP address, browser type, requested pages, timestamps and diagnostic or security logs. We do not ask you to send sensitive personal information through the enquiry form.
03 / HOW WE USE INFORMATION
Why we process it
We use personal information to:
- review and respond to project, partnership and facility-visit enquiries;
- identify the appropriate design, engineering, production or field team;
- plan calls, visits, feasibility reviews and potential project next steps;
- operate, secure, diagnose and improve the website and enquiry process;
- maintain business records and meet legal obligations.
We process information you submit so that we can take steps at your request and communicate with you about the enquiry. Where consent is required, you may withdraw it by contacting us; this does not affect processing already carried out lawfully.
05 / RETENTION AND SECURITY
How long we keep information and how we protect it
We retain enquiry information only for as long as reasonably necessary to respond, manage a potential or active business relationship, maintain relevant records, resolve disputes and meet legal obligations. Different records may therefore have different retention periods.
We use reasonable organisational and technical measures intended to protect information from unauthorised access, alteration, disclosure or loss. No online transmission or storage system can be guaranteed completely secure, so please avoid sending confidential designs, credentials or sensitive information through the initial website form.
06 / YOUR CHOICES AND REQUESTS
Access, correction and withdrawal
Subject to applicable law, you may ask us to provide information about our processing, correct inaccurate or incomplete details, erase information that no longer needs to be retained, or address a concern about how your information has been handled. You may also withdraw a consent you previously gave where consent is the basis for processing.
Send a request to info@logicspacexr.com. We may need to verify your identity and request enough detail to locate the relevant record. We will respond in accordance with applicable requirements.
07 / THIRD-PARTY SERVICES
Maps, fonts and external links
The website loads typefaces from Google Fonts and embeds Google Maps on location-related pages. When these features load, Google may receive technical information such as your IP address, browser details and the page visited, under Google's own terms and privacy practices. External websites linked from our pages are also governed by their own policies.
This website is intended for business audiences and is not directed to children. If you believe a child has submitted personal information to us, please contact us so we can review it.
08 / UPDATES AND CONTACT
Changes to this policy
We may update this policy when our website, operations or legal obligations change. The date at the top shows the latest revision. Material changes will be communicated in an appropriate way on the website.